Billing and subscriptions

• Basic (Free): the core workflow free forever, no card required. Includes shift tracking across self-invoiced, agency, and PAYE modes (capped at 5 sessions per calendar month on Basic); shift pay-check (paid correctly, paid short, not paid yet); workplace signed-URL access on every invoice and booking email; cross-role work; availability calendar; public profile and directory listing; booking requests; in-app inbox; referrals; and up to 5 self-invoiced invoices per calendar month. Hit either cap and the dashboard prompts you to upgrade.
• Plus: £14.99/month (or £149.99/year, equivalent to £12.50/month). Everything in Basic, plus unlimited invoices sent by email, automatic chaser emails at day 14/21/28 past due, NHS Pension Form A and B (GPs), NMC revalidation tracker with portfolio PDF (nurses and midwives), the midwifery competency tracker, expenses and mileage at HMRC rates, receipt uploads, the partitioned tax reserve, the professional document store, cancellation protection, booking confirmation emails, the calendar feed for Google Calendar / Outlook / Apple Calendar, and the ability to pause your subscription during quiet periods.
• Pro: £24.99/month (or £249.99/year). Everything in Plus, plus Xero two-way sync, REST API access, advanced reporting, and priority email support.

The launch offer applies to new Plus subscriptions only. You can cancel at any time during or after the introductory period.

When you first upgrade to Plus, you get a 14-day free trial. During the trial you have full access to all Plus features. You will not be charged until the trial ends.

If you cancel before the trial ends, you revert to Basic (free) and are never charged. If you continue, billing begins automatically on day 15 at the launch price (or the standard price, if the launch offer has expired).

If you created your account through an invite link rather than the normal signup flow, your trial length was set by whoever invited you. Trials range from one to twelve months. You can see your current trial end date on the Billing tab of your dashboard.

Three days before your trial ends, Sessional emails a reminder so you can decide whether to subscribe. If you take no action, the account automatically reverts to Basic at trial end; nothing is charged. If the invite included complimentary access, the same Plus features stay on indefinitely and you will never be billed unless an admin removes the comp flag.

If you have a promo code, enter it at checkout before confirming your subscription. The discount will be applied to your first payment or as specified by the promotion.

Promo codes cannot be applied retroactively to an existing subscription. Only one code can be used per account.

You can choose between two billing cycles on Plus and Pro:

• Monthly: £14.99/month on Plus (£4.99/month for the first 3 months with the launch offer until 1 August 2026). £24.99/month on Pro. Cancel or change plan at any time.
• Annual: £149.99/year on Plus, or £249.99/year on Pro, paid upfront. Annual Plus works out to £12.50/month, saving approximately £30 a year compared to monthly billing.

You can switch between monthly and annual billing from the billing page at any time. When switching to annual, you are charged the prorated difference for the remainder of your current period.

Taking a break from locum work? You can pause your subscription from the billing page. While paused:

• Billing stops. You are not charged
• Your data stays safe and accessible
• You revert to Basic (free) tier features until you resume
• You can resume at any time and billing restarts immediately

Pausing is designed for maternity leave, sabbaticals, career breaks, or any period when you are not actively doing locum work. There is no limit on how long you can pause.

If you cancel your subscription:

• You keep access to all paid features until the end of your current billing period
• After the period ends, your account reverts to Basic (free)
• Your data is never deleted. Bookings, invoices, documents, and all records remain in your account
• You can upgrade again at any time to regain access to Plus or Pro features

From the billing tab on your profile page you can:

• Upgrade or downgrade your plan
• Switch between monthly and annual billing
• Apply a promo code
• Pause or resume your subscription
• Update your payment method
• View your billing history and download receipts
• Cancel your subscription

Subscription management is handled securely through Stripe. Sessional never sees or stores your card details. You can also access the Stripe billing portal directly for detailed payment history and card management.