Help centre

Notifications

A running list of operational events that need your attention.

What’s on your notifications page

The notifications page captures events from organisations and from the system that email alone wouldn’t flag clearly enough:

  • Payment claimed: an organisation pressed Mark Paid on your invoice via the workplace link. Needs your confirmation.
  • Invoice disputed: an organisation raised a dispute on an invoice. Auto-chasers are paused until you resolve.
  • Booking disputed: an organisation disputed a booking, e.g. they didn’t book you for that date.
  • Shift cancelled: an organisation cancelled a confirmed shift. Triggers your cancellation-fee terms automatically if the window applies.
  • Invoice paid: payment matched against an outgoing invoice. From a Xero payment webhook, or the workplace Mark Paid claim once you confirm.

Notifications vs notification preferences

Note

Notifications is the in-app event feed. Notification preferences(under Account → Notification preferences) is the panel that governs which emails Sessional sends you. The two are independent: you can turn off all email but operational events still land on the notifications page.

How the notifications page looks

Open /dashboard/notifications. Unread items have a brand-coloured ring and a small filled dot. Clicking anywhere on a row routes to the thing that needs you: the invoice for a paid-claim, the session for a booking-dispute, and so on.

When you have one or more unread items, the dashboard home shows an “X unread notifications” tile in its Needs-your-attention row. Clicking that goes to the notifications page.

Mark all as read

A single “Mark all as read” button in the page header clears unread state. Individual rows don’t have a read-toggle in V1: once you’ve clicked through to the action surface, come back and hit Mark all as read. Future versions will track read state per-row as you navigate away.

Retention

The notifications page keeps the most recent 200 items. We don’t currently prune older items automatically, but the list only renders the first 200. If you need a historical record of workplace actions older than that, contact support and we can look it up on your behalf.

Frequently asked questions

Why did a paid-claim not go straight to PAID?
The organisation clicks Mark Paid as a signal, not a status flip. Mistakes happen in busy finance teams, and auto-flipping would silently corrupt your books. You check your bank, then Confirm or Reject from the invoice banner.
Can I get an email for each notification?
Some kinds already trigger an email via notification preferences (invoice reminders). The notifications page is an always-on signal that doesn't depend on email deliverability. If you want a specific event kind to also email you, let us know.
I cleared unread and the badge is still showing on the dashboard
Hard-refresh the dashboard. The attention row is computed server-side, so an un-refreshed tab won't reflect the update.
Where do I turn off email alerts?
Account → Notification preferences (/dashboard/notification-preferences). Notifications-page items aren't governed by those toggles: the page is always on.

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